Frequently Asked Questions
Discover answers to common queries about orders, delivery, returns, and payments with Merry Gleam Boutique.
How long does it take to receive my order?
Orders placed in Lagos are delivered the same day. For other states, delivery can take up to 2-3 days. We will keep you informed throughout the process.
What payment methods do you accept?
We use trusted payment providers like Flutterwave and Paystack, offering various options for making payments easy and secure.
Are your products sourced from the best suppliers?
Do you sell brand new products only?
Absolutely, we only sell brand new products. Each item comes in its original box, ensuring you receive a pristine product.
How can I track my order?
While we don’t offer real-time tracking, you can contact us directly at any time to inquire about your order status. Our team is committed to keeping you informed throughout the delivery process.
How can I get in touch with customer service?
You can reach out to our customer service team via email, phone, or through our website’s contact form. We’re here to help. CLICK HERE
Are there any additional costs for delivery?
Delivery is free in Lagos state. For other states, there might be additional charges depending on the delivery service we use. We will always inform you beforehand, so you know exactly what to expect. No hidden fees—what you see is what you pay.
How can I shop on your website using different currencies?
At the moment, we accept payments in Naira. We’re looking into adding more currency options soon.
Do you have stock of all listed products?
Yes, all listed products are in stock. If something is out of stock, we’ll notify you right away.
Can I get help navigating your website?
Our customer service team is ready to assist you with any website navigation issues. Use the WhatsApp Live chat at the down right below. We’re here to make your shopping experience as smooth as possible.