Privacy Policy

Who We Are
We are a women-owned Nigerian brand curating luxury footwear and bags for Nigerian women.

Information We Collect
• Order Details: name, phone number, delivery address, shoe size.
• Payment Data: card number, bank name, email, transaction ID (processed via Flutterwave & Paystack; we never store card numbers).
• Site Usage: pages viewed, products added to cart (via cookies).
• Communication: WhatsApp messages, emails, or Instagram DMs you send us.

How We Use Your Information
• Deliver same-day to Lagos or 2–3 days elsewhere.
• Send order confirmations and “Your parcel is on the way” updates.
• Offer size-exchange assistance and birthday discounts.
• Improve product selection based on what Nigerian queens actually want.

Sharing Your Data
We do not sell or rent your data. We only share:
• Courier partners (for delivery).
• Payment gateways (Flutterwave, Paystack) to complete your purchase.
• Legal authorities if required by Nigerian law.

Cookies & Tracking
Our cookies remember your cart and preferred size so you don’t have to re-enter details. You can turn them off in your browser, but the site may forget your cart.

Security
All payment pages are SSL-encrypted. Your card details pass directly to Flutterwave/Paystack; we never see them.

Your Rights
As a Nigerian woman shopping with us, you can:
• Ask what data we hold about you.
• Request correction or deletion.
• Opt out of marketing messages at any time.

Marketing Messages
We send SMS/WhatsApp alerts only when you’ve opted in. Unsubscribe is one click away.

Data Retention
Order data is kept for 3 years (tax & warranty), marketing consent for 2 years, after which it is securely deleted.

Changes to This Policy
If we update this policy, we’ll post the new version here and send a quick WhatsApp broadcast so you’re never left guessing.

Contact Us
Questions? Email support@merrygleam.com.ng or DM @merrygleamboutique— we reply within 24 hours.